Faster Payment System (FPS) High Risk Alert

(Suspicious Proxy Alert)

The “Suspicious Proxy Alert” (a.k.a. High Risk Alert”) is now available for the Faster Payment System (FPS). By integrating the Hong Kong Police’s Scameter into the FPS platform, members of the public are notified of high risk transactions, allowing them to detect and prevent scams.

The High Risk Alert is a collaborative effort of the Hong Kong Police Force, Hong Kong Monetary Authority, The Hong Kong Association of Banks, Hong Kong Interbank Clearing Limited, 44 major retail banks and stored value facility operators in Hong Kong. The public can receive fraud prevention alerts without additional software during transactions on the bank and stored value facility (e-wallet) web pages and mobile apps.

High Risk Transaction Alert

When the public makes transactions via FPS, if the recipient’s FPS proxy ID, including:

Phone number

Email address

FPS identification code

is related to fraud reports, namely marked as “High Risk” in the Scameter, the public will receive the following High Risk Alert on the transaction confirmation page:

Alert

According to the fraud prevention information provided by the Hong Kong Police Force on the Scameter, this “FPS” recipient proxy ID (mobile number/email address/FPS identification code) is classified as “High Risk.”

Please verify the recipient’s reliability before proceeding with the transaction.

If the public sees a High Risk Alert during a transaction, immediately stop the transfer to protect yourself from potential losses.

Source of High Risk Alert Data

FPS proxy IDs labelled “High Risk” are derived from confirmed criminal reports made by the public to the police. The FPS platform receives High Risk Alerts from the Scameter database from time to time daily to ensure timely delivery to the public.

No Alert = Safe?

The absence of a High Risk Alert does not guarantee the safety of a transaction. It only means there have been no related reports for that FPS proxy ID. The public should always be cautious of potential scams before conducting any transaction.

Frequently Asked Questions:

  • What should I do if my FPS proxy ID is wrongly labelled?

    You may contact the police via email at [email protected]. If verified as unrelated to scam cases, the proxy ID will be promptly removed from the Scameter and High Risk Alerts.

  • Can I proceed with the transaction if I receive a High Risk Alert?

    Not recommended due to a high risk of fraud, but the public may still choose to do so.

  • Can I inquire with the payee if I receive a High Risk Alert?

    Not recommended. According to police experience, scammers often use different excuses to convince people to make transactions, such as claiming system testing, account approval processes, or wrong labelling. If you come across a High Risk Alert, you should immediately stop the transaction and cease contact with the other party. If in doubt, call the anti-scam hotline at 18222 for queries or questions.

  • Is the High Risk Alert applicable to overseas recipient accounts?

    The current High Risk Alert mechanism only applies to local FPS proxy IDs. The police, HKMA, and industry will from time to time review the scope to better protect the public from scams.

  • Is the High Risk Alert applicable to recipient accounts (such as bank accounts) other than FPS proxy IDs?

    The current High Risk Alert mechanism only applies to local FPS proxy IDs. The police, HKMA and industry will from time to time review the scope to better protect the public from scams.

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