Have you ever shopped online but not receiving the goods after payment?

Online Shopping Scam

Have you ever shopped online but not receiving the goods after payment?  Most scammers defraud consumers with the following tricks:

Scammers posing as sellers

Scammers posing as buyers

Buyers Alert

Characteristics of suspicious online shops on social media platform

The pages have been run only for a few days or weeks. No physical store address or telephone number is shown. (Hint: The “Page Transparency” section in the platform shows the date the page was created.)

The pages may be advertised on the platform to boost the visibility

Paid posters are hired to leave good reviews or comments, creating the illusion that the shops attract considerable patronage

A variety of products are being sold on the pages and most are hot items

Only a few posts are created on the pages

Most photos in the posts are captured from other online shops

Sellers Alert

“Bounced Cheque” Features

Scammers deposit a non-cashable cheque into seller’s account and use the cash deposit slip to create a false impression that deposit has been made.

Seller can verify the transaction status at ATMs. The value added in “Account Balance” does not mean transaction is successful, while “Available Balance” reflects the actual credit status.

Seller can also check “Available Balance” through Internet Banking Service to verify the transaction.

Scam Prevention Tips

Patronise reputable online sellers, trade face to face whenever possible

Purchase tickets and shopping coupons through official sales channels

When selling goods, do not just rely on deposit slips as proof of completed payments

Before payment, you should search the phone number, bank account number, page name, etc. provided by the seller, and pay attention to negative reviews

In case of doubt, terminate the transaction immediately

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